My missed

When would there be a “missed dose” been recorded?

1. When using just the smartphone alarm : a ‘missed dose’ record is generated if user has failed to respond within 30 mins from the set alarm.

2. When using Memo box alarm :  a ‘missed dose’ record is generated if user has failed to open Memo Box within 30 mins from the set alarm. (or 90 min in the long alarm reminder mode).


* Users can only change the “Missed dose” records to “Taken” within 24 hours.

* When using Family tracker, users will receive notifications when dose-records are generated (this option is the default and can be turned off in settings).